MPS Package Alerts™ · In-Person Enrollment

In-Person SMS Opt-In Process

Enrollment is optional, and staying unenrolled changes nothing else.

Most customers enroll online, but an active Maui Pack and Ship mailbox holder can also choose to enroll in Package Alerts in person, using an optional paper consent record. This page documents that process and shows the exact form we use.

Package Alerts are optional. Enrollment is never required to obtain, rent, or maintain a Maui Pack and Ship mailbox, or to purchase any goods or services. Customers who don't enroll continue to receive our standard notification: a blue package notice card placed inside their mailbox when a package is ready for pickup.

The Process

In-Person Opt-In Workflow

This is the process our retail staff follow when an existing mailbox holder asks about Package Alerts at the counter, at 415 Dairy Road, Suite E, Kahului. The affirmative action of checking the box is what's required to establish SMS consent — SMS consent itself is entirely optional.

  1. 1

    Staff share information

    Staff may provide an existing mailbox customer with information about the optional Package Alerts service.

  2. 2

    Customer reviews the disclosure

    The customer reviews the SMS consent disclosure — message purpose, frequency, data rates, and STOP/HELP instructions.

  3. 3

    Customer may voluntarily check the box

    The customer may voluntarily check the SMS consent checkbox if they wish to enroll in text notifications. The checkbox is never pre-checked.

  4. 4

    Leaving it unchecked changes nothing else

    The customer may leave the checkbox unchecked without affecting their mailbox or any other Maui Pack and Ship service.

  5. 5

    A phone number alone isn't consent

    Providing a mobile number alone does not constitute SMS consent.

  6. 6

    Initials, signature, and date are optional

    If a customer wants to complete the optional written consent record, the initials, signature, and date fields on it are optional and are not required to submit the form.

  7. 7

    Staff record consent accurately

    Staff record the customer as SMS opted-in only when the customer has affirmatively selected the SMS consent checkbox.

  8. 8

    An unchecked box is never treated as consent

    An unchecked checkbox must never be treated as SMS consent, regardless of any other information the customer has provided.

The Optional Paper Form

The In-Person Consent Form

The actual, unmodified blank form a customer may complete at the counter if they choose to. It mirrors the disclosures and consent language on our online enrollment page, and makes clear that the SMS checkbox, initials, signature, and date are all optional.

MPS Package Alerts optional in-person SMS consent form, showing customer information fields, an unchecked and clearly optional SMS consent checkbox, message scope, opt-out instructions, and an optional signature block
View / Print Blank Consent Form →
Completing this form — including the SMS checkbox, initials, signature, and date — is entirely optional. A customer can decline any or all of it without affecting their mailbox or any other Maui Pack and Ship service.
Illustrative Only

Example of a Customer Who Voluntarily Opted In

This fictional example shows how the same optional fields look when a customer chooses to complete them. It demonstrates one possible outcome — not a requirement. Name, mailbox number, mobile number, and email shown are all invented for illustration.

Sample completed MPS Package Alerts in-person SMS consent form with fictional customer Jane Kealoha, showing the SMS consent checkbox voluntarily checked and the optional initials, signature, and date fields voluntarily completed — clearly labeled as a fictional example, not an actual customer record

This is an example of a customer who voluntarily chose to opt in — not an illustration of what every customer is required to complete. Fictional customer, for review purposes only; it does not represent an actual Maui Pack and Ship customer or consent record.

Separate From Mailbox Rental

Package Alerts Is Not How You Get a Mailbox

Package Alerts is an optional SMS add-on available to customers who already hold an active Maui Pack and Ship mailbox. It is not part of, and is never required for, mailbox rental. Obtaining a mailbox is a separate in-person process that includes USPS Form 1583 and identity/address verification, completed independently of any Package Alerts enrollment choice.